top of page

Privacy Policy

A legal disclaimer

Last updated: 14th January 2026

​

ToastHaus Studios LTD (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services

1. Who We Are

Business name: ToastHaus Studios LTD
Address: Jonathon Scott Hall, Thorpe Road, Norwich, NR1 1UH, United Kingdom
Website: toasthausstudios.com
Contact email: hello@toasthausstudios.com

​

For the purposes of UK GDPR, ToastHaus Studios LTD is the data controller.

2. What Personal Data We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely by third-party payment providers)

  • Technical data such as IP address, browser type, and device information

  • Usage data relating to how you interact with our website

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

We collect personal data through:

  • Contact forms on our website

  • Studio booking and reservation systems

  • Account registration

  • Newsletter signups

  • Cookies and analytics tools

4. How We Use Your Data

We use your personal data to:

  • Process studio bookings and manage accounts

  • Communicate with you regarding enquiries, bookings, or services

  • Process payments and invoices

  • Send newsletters or marketing communications (only if you opt in)

  • Improve our website, services, and user experience

  • Meet legal and regulatory obligations

5. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your data based on one or more of the following lawful bases:

  • Contract: To provide studio rental services and manage bookings

  • Consent: For marketing communications and non-essential cookies

  • Legitimate interests: To operate and improve our business

  • Legal obligation: To comply with accounting or legal requirements

6. Payments

Payments are processed securely via Wix Payments, Apple Pay, and Google Pay.
We do not store or have access to your full card details.

7. Third-Party Services

We may share limited data with trusted third-party providers, including:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Email marketing platforms

  • Booking and CRM systems

These providers only process data on our behalf and are required to comply with data protection laws.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyse website traffic and performance

  • Support marketing and advertising efforts

We use a GDPR-compliant cookie consent system, allowing you to accept or reject non-essential cookies. You can change your preferences at any time via our cookie settings.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or tax obligations

When data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights (UK & EU GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, contact us at hello@toasthausstudios.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

​

Email: hello@toasthausstudios.com

bottom of page